Common Questions About Our NYC Counseling Services
Whether you're new to therapy or returning after a break, we're here to answer your questions and walk you through what to expect. Our goal is to make therapy feel approachable, effective, and tailored to your needs.
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From understanding how therapy sessions work, whether in person in Brooklyn or online across New York State, to exploring our integrative, brain-based approach, this FAQ page is designed to give you clarity and confidence as you take the next step.
Explore Our Therapy for Performers, Creatives, Entrepreneurs, and Athletes in NYC and Brooklyn
GENERAL
Who are your therapy services designed for?
Our therapy services are designed for NYC performers, creatives, and entrepreneurs, including actors, dancers, musicians, artists, show runners, production assistants, and athletes juggling high-pressure careers. We also work with adults navigating anxiety, depression, stress, burnout, and complex trauma. We see individuals and couples. In-person sessions are available at our Greenpoint Brooklyn office, and online sessions are available to clients across New York State.
How does online therapy work?
Online therapy lets you meet with a licensed therapist via secure video sessions from wherever you are in New York State. All you need is a quiet, private space and a device with internet access. Sessions are the same length and structure as in-person appointments. Learn more about online therapy.
Is online therapy private and confidential?
Yes. All sessions at Cognitive Reset Counseling, whether in person or online, are completely private and confidential. We follow all HIPAA requirements and use a secure, encrypted platform for online sessions.
What are your therapists' credentials?
Cognitive Reset Counseling has three tiers of clinicians, each with a distinct role in your care. Licensed therapists hold LMHC-D credentials and full diagnostic privilege. Associate Therapists hold MHC-LP credentials and are supervised by a licensed clinician as they complete their path to full licensure. Graduate counselors are pursuing their master's degree in mental health counseling and are completing supervised clinical hours under a licensed clinician's direct oversight. All three tiers provide real clinical care, and supervision is built into every level of the practice. You can read about each team member's background and credentials on our About page.
How do I choose a therapist?
Start by reading each therapist's bio on our About page. Each one lists their specialties, clinical approach, and the populations they work with. If you are still unsure, book a free 15-minute consult and we will help match you with the right fit.
Do you offer in-person therapy in Brooklyn?
Yes. Cognitive Reset Counseling is located at 252 Java Street, Suite 209, in Greenpoint, Brooklyn. In-person sessions are available for individual therapy, couples therapy, brainspotting, and brain mapping. Online therapy is available to anyone in New York State.
SERVICES
Do you offer couples therapy?
Yes. Rates for couples therapy vary depending on which clinician you work with. Sessions are tailored to help partners reconnect, rebuild trust, improve communication, or navigate a specific challenge, and we work with couples at all stages, including those considering separation. Visit our Rates and Insurance page for current rates and availability.
Do you offer individual therapy?
Yes. Individual therapy at Cognitive Reset Counseling is one-on-one work with a licensed clinician or supervised graduate counselor. We help adults navigate anxiety, depression, stress, trauma, relationship challenges, and major life transitions. Sessions are available in person in Greenpoint Brooklyn and virtually across New York State.
Can I book a corporate wellness workshop?
Yes. We offer clinician-led Corporate Wellness Workshops in person at your NYC office or online. Sessions are built around HRV Coherence Training, a science-backed method that teaches your team to regulate stress in real time. Programs are customizable by team size, industry, and goals. Learn more on our Corporate Wellness page.
What is brain mapping?
Brain mapping, also called EEG or qEEG, is a painless, non-invasive scan that shows how your brain is functioning in real time. Small sensors are placed on your head to record brainwave activity. The results help us identify patterns linked to anxiety, burnout, trauma, and more, so we can build a treatment plan tailored to what your brain actually needs rather than a one-size-fits-all approach.
What therapeutic approaches do you use?
Our clinical team draws on nine evidence-based, brain-body-mind informed approaches: Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Neuroscience, Mindfulness, Psychodynamic Therapy, Person-Centered Therapy, Solution-Focused Therapy, Narrative Therapy, and Nervous System Regulation. Beyond this shared foundation, individual therapists bring additional specialties such as Somatic Therapy, Internal Family Systems (IFS), HRV Coherence Training, and Brainspotting, which is available to clients actively in therapy, whether with a CRC therapist or elsewhere. Visit our About page to see which specialties each therapist offers
PRICING & INSURANCE
What insurance do you accept?
Yes. We accept Cigna, Aetna, Northwell Direct, Magnacare, EmblemHealth, BlueCross BlueShield, GHI, and the New York State Health Insurance Program (NYSHIP). Not all plans cover every service. Contact us and we will verify your benefits before your first session.
What if I can't afford therapy or don't have insurance?
We offer a sliding scale for clients facing financial hardship. We also offer affordable therapy sessions starting at $20 per session for your first four sessions, then $40 per session after that, with our graduate counselors, available online across New York State. Payment plan options are also available. Reach out to our office to discuss what works for your situation.
What is the difference between in-network insurance and a sliding scale?
In-network means we have a contract with your insurance provider and bill them directly for covered services. You pay your copay or coinsurance and your insurance covers the rest, depending on your plan. A sliding scale is a reduced self-pay rate for clients who do not have insurance or whose insurance does not cover therapy. The sliding scale is based on financial need and determined during your intake process. We also offer affordable sessions starting at $20 per session for your first four sessions, then $40 per session after that, with our graduate counselors, for clients who need a lower-cost option. Visit our Rates and Insurance page to learn more.
Does insurance cover brain mapping?
Some insurance plans do cover brain mapping, but coverage varies significantly by plan, even within in-network providers. We recommend contacting our office before scheduling so we can verify your specific benefits and walk you through what to expect.
BOOKING
How do I book an appointment?
The best first step is to book a free 15-minute consult directly on our website. From there we will walk you through the process, answer your questions, and help you get started with the right clinician for your needs.
What if I need to cancel an appointment?
Please contact your therapist directly as soon as possible if you need to cancel or reschedule. We reserve the right to charge a $100 fee for no-shows or late cancellations made within 24 hours of the appointment.
